OUR SUSTAINABILITY POLICY

At Terrace Hotels, in alignment with our Sustainable Management System Policy, we are committed to upholding the fundamental rights and freedoms of individuals, including social, cultural, health, and security aspects, in all our interactions with guests, staff, and third parties. We ensure non-discrimination based on religion, language, race, gender, sexual orientation, and physical abilities. We strive to implement necessary precautions, act with environmental sensitivity in all activities conducted both within and outside the facility, and pursue enhancements that consider the quality and economic interests of the establishment and its personnel.

In this context, our principal responsibilities are:

Social

  • While developing our products and services, we prioritize environmental sustainability, safety, durability, and high quality to produce Safe Food within our operations, minimize waste, and prevent waste generation.

Human Rights

  • To uphold universal human rights, to advocate for these rights, and to assume responsibility for preventing their infringement,
  • To promote awareness of all forms of violence, including domestic violence,
  • To embrace the eradication of gender discrimination as a fundamental human right in all our endeavors concerning employees and guests, and to operate in alignment with gender equality.

Occupational Health and Safety

  • To consistently conduct health assessments for our employees in accordance with Occupational Health and Safety standards,
  • To enhance the knowledge base of our employees and ensure a safe working environment through the regular implementation of Occupational Health and Safety training,

Approach to Business Operations Beyond Legal Regulations

  • Embracing a business approach that transcends mere adherence to legal regulations,
  • To embrace the principles of transparency, fairness, responsibility, and accountability in corporate governance,

Information Security

  • To safeguard the confidentiality, integrity, and availability of information while enhancing awareness among our stakeholders regarding information security,

Employee Rights

  • Accepting that equal opportunity constitutes one of the cornerstones of social sustainability,
  • To guarantee equitable and effective participation of women in the business sector and to enhance women's employment,
  • Support the eradication of forced and compulsory labor, as well as child labor.
  • To acknowledge and uphold the fundamental rights of our employees, including the rights to organize, unionize, and engage in collective bargaining as stipulated by constitutional and international agreements,
  • To guarantee the absence of discrimination in recruitment and placement,
  • To demonstrate a responsible commitment to our employees by promoting work-life balance.

Relations with Stakeholders and the Community

  • Engaging with our stakeholders in a transparent, participatory, and mutually trusting manner across all our activities,
  • Proactively managing our social, environmental, and economic impacts in collaboration with our stakeholders,
  • Promoting and sharing the sustainability strategy,
  • To gather the perspectives of the community in the region regarding the conducted activities,
  • To guarantee that historical and archaeological artifacts are neither exhibited nor purchased or sold, except in instances authorized by law.

Environmental

  • Efficient utilization of natural resources and reduced waste,
  • Minimizing water consumption,
  • To conduct studies in alignment with the principle of minimizing waste at its source,
  • Managing waste generated under the principle of zero storage in nature while generating economic value through reuse and recovery.
  • To operate in alignment with the principle of preventing pollution rather than merely addressing it in our activities,
  • Addressing global climate change,
  • To mitigate the emission of all greenhouse gases, particularly carbon dioxide, arising from our activities,
  • Utilizing renewable and efficient energy,
  • To manage and mitigate our environmental impacts through our environmental management system,
  • Acting in accordance with Water Safety criteria, minimizing water consumption per capita, conducting regular water analyses and routine inspections in our facilities, and ensuring that wastewater is directed to the appropriate line without compromising our environment,
  • To mitigate carbon emissions and greenhouse gas emissions by utilizing renewable energy sources across all our operations and new investments,
  • To prioritize local and domestic products in all operations of our facilities and to foster the healthy development of both the national and global economy,
  • To foster the growth of the local economy, to consistently advocate for local employment and local suppliers,
  • To present the natural and cultural heritage, as well as the artistic achievements of the region, to all our guests,
  • To present our nation and traditions to our guests through our local products and themed evenings,
  • To implement initiatives that will enhance the quality of life for local residents and preserve the local fabric,
  • To closely monitor scientific and technological advancements and to establish adaptation as a fundamental principle,
  • To highlight the rising incidence of natural disasters attributed to climate change and to enhance awareness among our employees and guests regarding these events through training and drills.

Respect for Biodiversity

  • Taking biodiversity and ecosystem considerations into account when formulating our environmental strategies and designing our activities,
  • To safeguard the ecological system within the terrestrial regions of our facilities and to ensure the preservation and sustainability of the surrounding natural life through the monitoring of invasive species.

Economic

  • Consistently prioritizing the principle of “Equal Workload, Equal Pay” among our employees,
  • To generate and disseminate greater economic value,
  • To establish a competitive advantage and secure sustainable profitability within our value chain through ongoing improvement and development,
  • To guarantee that our suppliers adhere to fundamental human rights, equal opportunities, and our principles of business ethics,
  • Collaborating with suppliers that adhere to all legal regulations, including maintaining a safe working environment, appropriate working hours, and fair compensation.